Case file
Credit reporting
Complaint 32217797 FIS
Explained- Product
- Credit reporting or other personal consumer reports · Other personal consumer report
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 8, 2026Complaint received
- Nov 8, 2026Sent to FIS
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More FIS complaints about problem with a company's investigation into an existing issue
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 31, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Oct 31, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | CT | Explained | Yes |
| Oct 29, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Oct 28, 2026 | Credit reporting | Problem with a company's investigation into an existing issueInvestigation took more than 30 days | GA | Explained | Yes |
| Oct 27, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | GA | Explained | Yes |
| Oct 26, 2026 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | FL | Explained | Yes |
| Oct 25, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | GA | Explained | Yes |
| Oct 20, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | MO | Explained | Yes |
| Oct 14, 2026 | Credit reporting | Problem with a company's investigation into an existing issueProblem with personal statement of dispute | GA | Explained | Yes |
| Oct 12, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | WA | Explained | Yes |
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