Case file
Credit cards
Complaint 2981050 Santander Bank
Explained- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Unexpected increase in interest rate
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 2, 2018Complaint received
- Aug 3, 2018Sent to Santander Bank (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Santander Bank complaints about fees or interest
| Received | About | Issue | State | Answer | On time |
|---|
| May 17, 2021 | Credit cards | Fees or interestProblem with fees | CT | Explained | Yes |
| Mar 15, 2021 | Credit cards | Fees or interestCharged too much interest | NY | Explained | Yes |
| May 18, 2020 | Credit cards | Fees or interestProblem with fees | MD | Explained | Yes |
| May 1, 2020 | Credit cards | Fees or interestProblem with fees | MA | Explained | Yes |
| Nov 9, 2018 | Credit cards | Fees or interestCharged too much interest | VA | Explained | Yes |
| Sep 26, 2018 | Credit cards | Fees or interestProblem with fees | NY | Explained | Yes |
| Sep 7, 2018 | Credit cards | Fees or interestCharged too much interest | PA | Explained | Yes |
| Aug 7, 2018 | Credit cards | Fees or interestUnexpected increase in interest rate | NY | Explained | Yes |
| Jul 5, 2018 | Credit cards | Fees or interestProblem with fees | NY | Explained | Yes |
| Jun 12, 2018 | Credit cards | Fees or interestProblem with fees | NY | Explained | Yes |
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