Case file
Mortgages
Complaint 29885913 Truist
Fixed- Product
- Mortgage · FHA mortgage
- Detail
- Escrow, taxes, or insurance
- Filed by
- Web · Older American
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 13, 2026Complaint received
- Oct 13, 2026Sent to Truist
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Truist complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 3, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | NC | Explained | Yes |
| Oct 30, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | DC | Explained | Yes |
| Oct 28, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | IN | In progress | Yes |
| Oct 28, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | FL | Explained | Yes |
| Oct 28, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | CA | Explained | Yes |
| Oct 27, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | MD | Explained | Yes |
| Oct 26, 2026 | Mortgages | Trouble during payment processPayment process | OH | Explained | Yes |
| Oct 26, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | MS | Explained | Yes |
| Oct 25, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | VA | Explained | Yes |
| Oct 22, 2026 | Mortgages | Trouble during payment processPayment process | GA | In progress | Yes |
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