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Credit cards

Complaint 29930404 Albert

Explained
Company
Albert
Product
Credit card · General-purpose credit card or charge card
Detail
Can't close your account
From
Texas 76148
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint provided an opportunity to answer consumer's questions
  1. Oct 14, 2026Complaint received
  2. Oct 14, 2026Sent to Albert
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Albert complaints about closing your account

ReceivedAboutIssueStateAnswerOn time
Oct 24, 2022Credit cardsClosing your accountCan't close your accountCAExplainedYes
Feb 2, 2022Credit cardsClosing your accountCan't close your accountOHExplainedYes
Nov 2, 2021Credit cardsClosing your accountCan't close your accountILExplainedYes
Jul 30, 2021Credit cardsClosing your accountCompany closed your accountNJMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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