Complaint 6120785 Albert

Explained

Company: Albert
Product: Credit card or prepaid card · General-purpose credit card or charge card
Issue: Closing your account
Detail: Can't close your account
From: California 90503
Filed by: Web · Servicemember · Older American
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes complaint is the result of an isolated error

Oct 24, 2022Complaint received
Oct 25, 2022Sent to Albert (1 day later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Albert complaints about closing your account

Received	About	Issue	State	Answer	On time
Oct 14, 2026	Credit cards	Closing your accountCan't close your account	TX	Explained	Yes
Feb 2, 2022	Credit cards	Closing your accountCan't close your account	OH	Explained	Yes
Nov 2, 2021	Credit cards	Closing your accountCan't close your account	IL	Explained	Yes
Jul 30, 2021	Credit cards	Closing your accountCompany closed your account	NJ	Money back	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 10 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works