Case file
Credit reporting
Complaint 30018244 Truist
Explained- Product
- Credit reporting or other personal consumer reports · Credit reporting
- Detail
- Problem canceling credit monitoring or identify theft protection service
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 15, 2026Complaint received
- Oct 15, 2026Sent to Truist
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Truist complaints about credit monitoring or identity theft protection services
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 22, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | TX | Explained | Yes |
| Sep 18, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | SC | Explained | Yes |
| Sep 10, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | IL | Explained | Yes |
| Sep 1, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem with product or service terms changing | NY | Explained | Yes |
| Aug 18, 2026 | Auto loans & leases | Credit monitoring or identity theft protection servicesBilling dispute for services | TX | Explained | Yes |
| Aug 17, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | CA | Explained | Yes |
| Aug 13, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | FL | Explained | Yes |
| Aug 11, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | FL | Explained | Yes |
| Jul 21, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | FL | Explained | Yes |
| Jul 14, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | TX | Explained | Yes |
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