Case file
Student loans
Complaint 3012766 Citibank
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 7, 2018Complaint received
- Sep 7, 2018Sent to Citibank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citibank complaints about problem with a credit reporting company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
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| Aug 23, 2023 | Credit cards | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Aug 22, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | GA | Fixed | Yes |
| Aug 18, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | NC | Explained | Yes |
| Aug 18, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Fixed | Yes |
| Aug 18, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | TN | Fixed | Yes |
| Aug 17, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | GA | Explained | Yes |
| Aug 17, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | FL | Money back | Yes |
| Aug 16, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Aug 10, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | NC | Fixed | Yes |
| Aug 10, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | IL | Fixed | Yes |
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