Case file
Credit reporting
Complaint 30190912 Selene
In progress- Product
- Credit reporting or other personal consumer reports · Credit reporting
- Detail
- Was not notified of investigation status or results
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 16, 2026Complaint received
- Oct 16, 2026Sent to Selene
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Selene complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 26, 2026 | Mortgages | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | CO | Explained | Yes |
| Sep 29, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | In progress | Yes |
| Sep 16, 2026 | Mortgages | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | NY | Explained | Yes |
| Sep 11, 2026 | Mortgages | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | MD | Explained | Yes |
| Aug 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | NJ | Explained | Yes |
| Aug 3, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | CA | Explained | Yes |
| Jul 7, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | IL | Explained | Yes |
| Jul 5, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | CA | Explained | Yes |
| Jun 11, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NY | Explained | Yes |
| May 26, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | MD | Explained | Yes |
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