Case file
Credit cards
Complaint 30331537 Encore Capital
Explained- Product
- Credit card · Store credit card
- Detail
- Card was charged for something you did not purchase with the card
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 18, 2026Complaint received
- Oct 18, 2026Sent to Encore Capital
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Encore Capital complaints about problem with a purchase shown on your statement
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 11, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | RI | Explained | Yes |
| Sep 24, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | IN | Explained | Yes |
| Sep 14, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | MI | Explained | Yes |
| Sep 5, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | IL | Explained | Yes |
| Aug 31, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | AR | Fixed | Yes |
| Aug 7, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | NY | Fixed | Yes |
| Aug 7, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | MD | Fixed | Yes |
| Jul 20, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | MD | Fixed | Yes |
| Jul 9, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | VA | Explained | Yes |
| Jun 16, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | MA | Fixed | Yes |
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