Case file
Credit cards
Complaint 30512676 Barclays US
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Didn't receive advertised or promotional terms
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 20, 2026Complaint received
- Oct 20, 2026Sent to Barclays US
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Barclays US complaints about advertising and marketing, including promotional offers
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 12, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | GA | In progress | Yes |
| Nov 11, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | FL | In progress | Yes |
| Nov 10, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | NY | In progress | Yes |
| Nov 9, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | VA | In progress | Yes |
| Nov 9, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | CA | In progress | Yes |
| Nov 6, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | CA | Explained | Yes |
| Nov 5, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | TX | In progress | Yes |
| Nov 4, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | CA | In progress | Yes |
| Nov 2, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | NJ | In progress | Yes |
| Oct 19, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | NY | In progress | Yes |
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