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Bank accounts

Complaint 30528039 Citizens Bank

Explained
Product
Checking or savings account · Checking account
Detail
Transaction was not authorized
From
Pennsylvania 19001
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 20, 2026Complaint received
  2. Oct 20, 2026Sent to Citizens Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citizens Bank complaints about problem with a lender or other company charging your account

ReceivedAboutIssueStateAnswerOn time
Nov 10, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountNJExplainedYes
Oct 30, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYIn progressYes
Oct 29, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedRIMoney backYes
Oct 27, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYMoney backYes
Oct 26, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedRIMoney backYes
Oct 23, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedPAExplainedYes
Oct 22, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedOHMoney backYes
Oct 21, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountMAIn progressYes
Oct 21, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedPAMoney backYes
Oct 19, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedRIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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