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Bank accounts

Complaint 31465608 Citizens Bank

In progress
Product
Checking or savings account · Checking account
Detail
Transaction was not authorized
From
New York 14519
Filed by
Web
Company's answer
In progress
On time
Yes, within 15 days
  1. Oct 30, 2026Complaint received
  2. Oct 30, 2026Sent to Citizens Bank
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Citizens Bank complaints about problem with a lender or other company charging your account

ReceivedAboutIssueStateAnswerOn time
Nov 10, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountNJExplainedYes
Oct 29, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedRIMoney backYes
Oct 27, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYMoney backYes
Oct 26, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedRIMoney backYes
Oct 23, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedPAExplainedYes
Oct 22, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedOHMoney backYes
Oct 21, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountMAIn progressYes
Oct 21, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedPAMoney backYes
Oct 20, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedPAExplainedYes
Oct 19, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedRIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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