Case file
Credit cards
Complaint 30531139 JPMorgan Chase
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- You never received your bill or did not know a payment was due
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 20, 2026Complaint received
- Oct 20, 2026Sent to JPMorgan Chase
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More JPMorgan Chase complaints about problem when making payments
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 3, 2026 | Credit cards | Problem when making paymentsProblem during payment process | OH | Explained | Yes |
| Nov 1, 2026 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | TX | Explained | Yes |
| Oct 28, 2026 | Credit cards | Problem when making paymentsProblem during payment process | CA | Explained | Yes |
| Oct 28, 2026 | Credit cards | Problem when making paymentsProblem during payment process | NY | Fixed | Yes |
| Oct 27, 2026 | Credit cards | Problem when making paymentsProblem during payment process | TX | In progress | Yes |
| Oct 27, 2026 | Credit cards | Problem when making paymentsProblem during payment process | TX | In progress | Yes |
| Oct 25, 2026 | Credit cards | Problem when making paymentsProblem during payment process | FL | Explained | Yes |
| Oct 25, 2026 | Credit cards | Problem when making paymentsProblem during payment process | NY | In progress | Yes |
| Oct 23, 2026 | Credit cards | Problem when making paymentsProblem during payment process | - | In progress | Yes |
| Oct 23, 2026 | Credit cards | Problem when making paymentsProblem during payment process | OH | Fixed | Yes |
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