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Credit cards

Complaint 31606398 JPMorgan Chase

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
You never received your bill or did not know a payment was due
From
Texas 77520
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 1, 2026Complaint received
  2. Nov 1, 2026Sent to JPMorgan Chase
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More JPMorgan Chase complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Nov 3, 2026Credit cardsProblem when making paymentsProblem during payment processOHExplainedYes
Oct 28, 2026Credit cardsProblem when making paymentsProblem during payment processCAExplainedYes
Oct 28, 2026Credit cardsProblem when making paymentsProblem during payment processNYFixedYes
Oct 27, 2026Credit cardsProblem when making paymentsProblem during payment processTXIn progressYes
Oct 27, 2026Credit cardsProblem when making paymentsProblem during payment processTXIn progressYes
Oct 25, 2026Credit cardsProblem when making paymentsProblem during payment processFLExplainedYes
Oct 25, 2026Credit cardsProblem when making paymentsProblem during payment processNYIn progressYes
Oct 23, 2026Credit cardsProblem when making paymentsProblem during payment process-In progressYes
Oct 23, 2026Credit cardsProblem when making paymentsProblem during payment processOHFixedYes
Oct 20, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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