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Credit cards

Complaint 31135739 JPMorgan Chase

In progress
Product
Credit card · General-purpose credit card or charge card
Detail
Problem during payment process
From
Texas 76082
Filed by
Web · Servicemember
Company's answer
In progress
On time
Yes, within 15 days
  1. Oct 27, 2026Complaint received
  2. Oct 27, 2026Sent to JPMorgan Chase
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More JPMorgan Chase complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Nov 3, 2026Credit cardsProblem when making paymentsProblem during payment processOHExplainedYes
Nov 1, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueTXExplainedYes
Oct 28, 2026Credit cardsProblem when making paymentsProblem during payment processCAExplainedYes
Oct 28, 2026Credit cardsProblem when making paymentsProblem during payment processNYFixedYes
Oct 27, 2026Credit cardsProblem when making paymentsProblem during payment processTXIn progressYes
Oct 25, 2026Credit cardsProblem when making paymentsProblem during payment processFLExplainedYes
Oct 25, 2026Credit cardsProblem when making paymentsProblem during payment processNYIn progressYes
Oct 23, 2026Credit cardsProblem when making paymentsProblem during payment process-In progressYes
Oct 23, 2026Credit cardsProblem when making paymentsProblem during payment processOHFixedYes
Oct 20, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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