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Case file

Prepaid & gift cards

Complaint 30642203 Fifth Third Bank

Fixed
Product
Prepaid card · Government benefit card
Detail
Trouble using the card to spend money in a store or online
From
Florida 33901
Filed by
Web · Older American
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. Oct 21, 2026Complaint received
  2. Oct 21, 2026Sent to Fifth Third Bank
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Fifth Third Bank complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Nov 1, 2026Prepaid & gift cardsTrouble using the cardProblem using the card to withdraw money from an ATMNJIn progressYes
Nov 1, 2026Prepaid & gift cardsTrouble using the cardProblem with direct depositTXIn progressYes
Oct 30, 2026Prepaid & gift cardsTrouble using the cardProblem with direct depositMDIn progressYes
Oct 30, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardTXIn progressYes
Oct 29, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineGAIn progressYes
Oct 28, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardFLIn progressYes
Oct 27, 2026Prepaid & gift cardsTrouble using the cardProblem with direct depositCAIn progressYes
Oct 26, 2026Prepaid & gift cardsTrouble using the cardProblem with direct depositNYIn progressYes
Oct 23, 2026Prepaid & gift cardsTrouble using the cardProblem with direct depositTXExplainedYes
Oct 20, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNVMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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