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Case file

Prepaid & gift cards

Complaint 30846157 Fifth Third Bank

Explained
Product
Prepaid card · Government benefit card
Detail
Problem with direct deposit
From
Texas 77092
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 23, 2026Complaint received
  2. Oct 24, 2026Sent to Fifth Third Bank (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Fifth Third Bank complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Nov 1, 2026Prepaid & gift cardsTrouble using the cardProblem using the card to withdraw money from an ATMNJIn progressYes
Nov 1, 2026Prepaid & gift cardsTrouble using the cardProblem with direct depositTXIn progressYes
Oct 30, 2026Prepaid & gift cardsTrouble using the cardProblem with direct depositMDIn progressYes
Oct 30, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardTXIn progressYes
Oct 29, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineGAIn progressYes
Oct 28, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardFLIn progressYes
Oct 27, 2026Prepaid & gift cardsTrouble using the cardProblem with direct depositCAIn progressYes
Oct 26, 2026Prepaid & gift cardsTrouble using the cardProblem with direct depositNYIn progressYes
Oct 21, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineFLFixedYes
Oct 20, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNVMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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