Complaint log
Fifth Third Bank complaint log
The newest complaints about Fifth Third Bank, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 4, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 3, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Nov 2, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Nov 2, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Fixed |
| Nov 2, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Nov 1, 2026 | Prepaid & gift cards | Trouble using the cardProblem using the card to withdraw money from an ATM | In progress |
| Nov 1, 2026 | Credit cards | Trouble using your cardAccount sold or transferred to another company | Explained |
| Nov 1, 2026 | Prepaid & gift cards | Trouble using the cardProblem with direct deposit | In progress |
| Nov 1, 2026 | Bank accounts | Managing an accountBanking errors | In progress |
| Nov 1, 2026 | Bank accounts | Managing an accountProblem accessing account | In progress |
| Nov 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 1, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Nov 1, 2026 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | In progress |
| Oct 31, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | In progress |
| Oct 31, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | In progress |
| Oct 31, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | In progress |
| Oct 31, 2026 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | In progress |
| Oct 31, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | In progress |
| Oct 31, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | In progress |
| Oct 31, 2026 | Bank accounts | Managing an accountBanking errors | In progress |
| Oct 31, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | In progress |
| Oct 31, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Oct 30, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Oct 30, 2026 | Prepaid & gift cards | Trouble using the cardProblem with direct deposit | In progress |
| Oct 30, 2026 | Credit cards | Other features, terms, or problemsOther problem | In progress |
| Oct 30, 2026 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | In progress |
| Oct 30, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | In progress |
| Oct 30, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | In progress |
| Oct 30, 2026 | Prepaid & gift cards | Unexpected or other fees | In progress |
| Oct 30, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 30, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | In progress |
| Oct 30, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Fixed |
| Oct 30, 2026 | Bank accounts | Problem caused by your funds being lowLate or other fees | In progress |
| Oct 30, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | In progress |
| Oct 30, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | In progress |
| Oct 30, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | In progress |
| Oct 30, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Oct 30, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | In progress |
| Oct 30, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | In progress |
| Oct 30, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Oct 30, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | In progress |
| Oct 30, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | In progress |
| Oct 30, 2026 | Money transfers & apps | Money was not available when promised | In progress |
| Oct 30, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | In progress |
| Oct 30, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | In progress |
| Oct 30, 2026 | Credit reporting | Incorrect information on your reportInformation is incorrect | In progress |
| Oct 29, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Oct 29, 2026 | Money transfers & apps | Problem with customer service | In progress |
| Oct 29, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | In progress |
| Oct 29, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Money back |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works