Case file
Student loans
Complaint 30665648 Navient
In progress- Product
- Student loan · Private student loan
- Detail
- Received bad information about your loan
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 22, 2026Complaint received
- Oct 23, 2026Sent to Navient (1 day later)
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Navient complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 13, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | OR | Explained | Yes |
| Nov 12, 2026 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | CA | Explained | Yes |
| Nov 11, 2026 | Student loans | Dealing with your lender or servicerCo-signer | CA | Explained | Yes |
| Nov 10, 2026 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | NC | Explained | Yes |
| Nov 5, 2026 | Student loans | Dealing with your lender or servicerCo-signer | GA | Explained | Yes |
| Nov 3, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | OK | Explained | Yes |
| Nov 2, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | VA | Explained | Yes |
| Oct 26, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | FL | Explained | Yes |
| Oct 20, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | GA | Explained | Yes |
| Oct 20, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | NY | Explained | Yes |
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