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Student loans

Complaint 32360393 Navient

Explained
Company
Navient
Product
Student loan · Federal student loan servicing
Detail
Need information about your loan balance or loan terms
From
North Carolina 27529
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 10, 2026Complaint received
  2. Nov 10, 2026Sent to Navient
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Navient complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Nov 13, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledORExplainedYes
Nov 12, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedCAExplainedYes
Nov 11, 2026Student loansDealing with your lender or servicerCo-signerCAExplainedYes
Nov 5, 2026Student loansDealing with your lender or servicerCo-signerGAExplainedYes
Nov 3, 2026Student loansDealing with your lender or servicerReceived bad information about your loanOKExplainedYes
Nov 2, 2026Student loansDealing with your lender or servicerReceived bad information about your loanVAExplainedYes
Oct 26, 2026Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Oct 22, 2026Student loansDealing with your lender or servicerReceived bad information about your loanGAIn progressYes
Oct 20, 2026Student loansDealing with your lender or servicerReceived bad information about your loanGAExplainedYes
Oct 20, 2026Student loansDealing with your lender or servicerProblem with customer serviceNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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