Case file
Bank accounts
Complaint 30724506 KeyBank
Explained- Product
- Checking or savings account · Checking account
- Detail
- Problem using a debit or ATM card
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 22, 2026Complaint received
- Oct 22, 2026Sent to KeyBank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More KeyBank complaints about managing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 5, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | CO | Explained | Yes |
| Nov 4, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | OH | Money back | Yes |
| Nov 3, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | - | Explained | Yes |
| Nov 2, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | OH | Explained | Yes |
| Oct 30, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | NY | In progress | Yes |
| Oct 30, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | MI | In progress | Yes |
| Oct 29, 2026 | Bank accounts | Managing an accountProblem accessing account | NY | Fixed | Yes |
| Oct 26, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | OH | In progress | Yes |
| Oct 26, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | CT | In progress | Yes |
| Oct 25, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | OH | Money back | Yes |
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