Case file
Credit cards
Complaint 30729736 KeyBank
In progress- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Problem with rewards from credit card
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 22, 2026Complaint received
- Oct 22, 2026Sent to KeyBank
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More KeyBank complaints about other features, terms, or problems
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 19, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | UT | Explained | Yes |
| Aug 10, 2026 | Credit cards | Other features, terms, or problemsOther problem | OH | Explained | Yes |
| May 8, 2026 | Credit cards | Other features, terms, or problemsOther problem | CT | Explained | Yes |
| Jan 31, 2026 | Credit cards | Other features, terms, or problemsOther problem | NY | Money back | Yes |
| Jan 12, 2026 | Credit cards | Other features, terms, or problemsPrivacy issues | NY | Explained | Yes |
| Oct 20, 2025 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | TN | Explained | Yes |
| Sep 23, 2025 | Credit cards | Other features, terms, or problemsProblem with customer service | NY | Explained | Yes |
| Jul 5, 2025 | Credit cards | Other features, terms, or problemsOther problem | NC | Explained | Yes |
| Dec 3, 2024 | Credit cards | Other features, terms, or problemsOther problem | NY | Fixed | Yes |
| Jul 18, 2024 | Credit cards | Other features, terms, or problemsOther problem | WA | Explained | Yes |
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