Case file
Credit cards
Complaint 3078978 Navient
Explained- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Billing dispute for services
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Nov 20, 2018Complaint received
- Nov 28, 2018Sent to Navient (8 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
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|---|
| Mar 13, 2026 | Student loans | Credit monitoring or identity theft protection servicesDidn't receive services that were advertised | SD | Explained | Yes |
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| Sep 22, 2024 | Credit reporting | Credit monitoring or identity theft protection servicesProblem with product or service terms changing | NY | Explained | Yes |
| Jun 21, 2024 | Student loans | Credit monitoring or identity theft protection servicesProblem with product or service terms changing | TX | Explained | Yes |
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