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Case file

Credit reporting

Complaint 30801728 CarMax

Explained
Company
CarMax
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Public record information inaccurate
From
Illinois 60142
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 23, 2026Complaint received
  2. Nov 10, 2026Sent to CarMax (18 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More CarMax complaints about incorrect information on your report

ReceivedAboutIssueStateAnswerOn time
Nov 10, 2026Credit reportingIncorrect information on your reportAccount information incorrectMSExplainedYes
Nov 4, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Oct 30, 2026Credit reportingIncorrect information on your reportAccount status incorrectMAExplainedYes
Oct 28, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Oct 28, 2026Credit reportingIncorrect information on your reportAccount information incorrectOHExplainedYes
Oct 26, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Oct 22, 2026Credit reportingIncorrect information on your reportAccount information incorrectNCExplainedYes
Oct 21, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Oct 21, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedYes
Oct 15, 2026Credit reportingIncorrect information on your reportAccount information incorrectNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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