Case file
Bank accounts
Complaint 30802173 Citizens Bank
In progress- Product
- Checking or savings account · Checking account
- Detail
- Funds not received from closed account
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 23, 2026Complaint received
- Oct 23, 2026Sent to Citizens Bank
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Citizens Bank complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 3, 2026 | Bank accounts | Closing an accountFunds not received from closed account | NC | Explained | Yes |
| Nov 3, 2026 | Bank accounts | Closing an accountCompany closed your account | MA | In progress | Yes |
| Nov 3, 2026 | Bank accounts | Closing an accountCompany closed your account | PA | In progress | Yes |
| Oct 31, 2026 | Bank accounts | Closing an accountCompany closed your account | OH | Explained | Yes |
| Oct 27, 2026 | Bank accounts | Closing an accountCompany closed your account | NY | Explained | Yes |
| Oct 23, 2026 | Bank accounts | Closing an accountCan't close your account | - | In progress | Yes |
| Oct 21, 2026 | Bank accounts | Closing an accountCan't close your account | PA | Explained | Yes |
| Oct 20, 2026 | Bank accounts | Closing an accountFunds not received from closed account | NJ | Explained | Yes |
| Oct 19, 2026 | Bank accounts | Closing an accountCompany closed your account | MI | Explained | Yes |
| Oct 19, 2026 | Bank accounts | Closing an accountCompany closed your account | PA | Explained | Yes |
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