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Bank accounts

Complaint 31534268 Citizens Bank

Explained
Product
Checking or savings account · Other banking product or service
Detail
Company closed your account
From
Ohio 44124
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 31, 2026Complaint received
  2. Oct 31, 2026Sent to Citizens Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citizens Bank complaints about closing an account

ReceivedAboutIssueStateAnswerOn time
Nov 3, 2026Bank accountsClosing an accountFunds not received from closed accountNCExplainedYes
Nov 3, 2026Bank accountsClosing an accountCompany closed your accountMAIn progressYes
Nov 3, 2026Bank accountsClosing an accountCompany closed your accountPAIn progressYes
Oct 27, 2026Bank accountsClosing an accountCompany closed your accountNYExplainedYes
Oct 23, 2026Bank accountsClosing an accountCan't close your account-In progressYes
Oct 23, 2026Bank accountsClosing an accountFunds not received from closed accountVTIn progressYes
Oct 21, 2026Bank accountsClosing an accountCan't close your accountPAExplainedYes
Oct 20, 2026Bank accountsClosing an accountFunds not received from closed accountNJExplainedYes
Oct 19, 2026Bank accountsClosing an accountCompany closed your accountMIExplainedYes
Oct 19, 2026Bank accountsClosing an accountCompany closed your accountPAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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