Case file
Student loans
Complaint 30974994 Sallie Mae
Explained- Product
- Student loan · Private student loan
- Detail
- Keep getting calls about your loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Oct 25, 2026Complaint received
- Oct 25, 2026Sent to Sallie Mae
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Sallie Mae complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 31, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | SC | In progress | Yes |
| Oct 31, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | WV | In progress | Yes |
| Oct 30, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | NY | Fixed | Yes |
| Oct 29, 2026 | Student loans | Dealing with your lender or servicerCo-signer | PA | In progress | Yes |
| Oct 29, 2026 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | IN | In progress | Yes |
| Oct 28, 2026 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | PA | In progress | Yes |
| Oct 27, 2026 | Student loans | Dealing with your lender or servicerCo-signer | CO | In progress | Yes |
| Oct 27, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | FL | In progress | Yes |
| Oct 26, 2026 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | IN | In progress | Yes |
| Oct 23, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | AZ | In progress | Yes |
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