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Student loans

Complaint 31454115 Sallie Mae

Fixed
Company
Sallie Mae
Product
Student loan · Private student loan
Detail
Problem with customer service
From
New York 10523
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company believes complaint is the result of an isolated error
  1. Oct 30, 2026Complaint received
  2. Oct 30, 2026Sent to Sallie Mae
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Sallie Mae complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Oct 31, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledSCIn progressYes
Oct 31, 2026Student loansDealing with your lender or servicerProblem with customer serviceWVIn progressYes
Oct 29, 2026Student loansDealing with your lender or servicerCo-signerPAIn progressYes
Oct 29, 2026Student loansDealing with your lender or servicerKeep getting calls about your loanINIn progressYes
Oct 28, 2026Student loansDealing with your lender or servicerKeep getting calls about your loanPAIn progressYes
Oct 27, 2026Student loansDealing with your lender or servicerCo-signerCOIn progressYes
Oct 27, 2026Student loansDealing with your lender or servicerReceived bad information about your loanFLIn progressYes
Oct 26, 2026Student loansDealing with your lender or servicerKeep getting calls about your loanINIn progressYes
Oct 25, 2026Student loansDealing with your lender or servicerKeep getting calls about your loanVTExplainedYes
Oct 23, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledAZIn progressYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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