Case file
Student loans
Complaint 31541820 Sallie Mae
In progress- Product
- Student loan · Private student loan
- Detail
- Trouble with how payments are being handled
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 31, 2026Complaint received
- Oct 31, 2026Sent to Sallie Mae
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Sallie Mae complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 31, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | WV | In progress | Yes |
| Oct 30, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | NY | Fixed | Yes |
| Oct 29, 2026 | Student loans | Dealing with your lender or servicerCo-signer | PA | In progress | Yes |
| Oct 29, 2026 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | IN | In progress | Yes |
| Oct 28, 2026 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | PA | In progress | Yes |
| Oct 27, 2026 | Student loans | Dealing with your lender or servicerCo-signer | CO | In progress | Yes |
| Oct 27, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | FL | In progress | Yes |
| Oct 26, 2026 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | IN | In progress | Yes |
| Oct 25, 2026 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | VT | Explained | Yes |
| Oct 23, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | AZ | In progress | Yes |
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