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Payday & personal loans

Complaint 3102292 SunTrust

Explained
Company
SunTrust
Product
Payday loan, title loan, or personal loan · Installment loan
From
Massachusetts XXXXX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 17, 2018Complaint received
  2. Jan 10, 2019Sent to SunTrust (24 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More SunTrust complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Dec 19, 2019Credit cardsProblem when making paymentsProblem during payment process-ExplainedYes
Dec 6, 2019Payday & personal loansProblem when making paymentsMTExplainedYes
Dec 2, 2019Credit cardsProblem when making paymentsProblem during payment processGAExplainedYes
Nov 1, 2019Credit cardsProblem when making paymentsProblem during payment processGAExplainedYes
Aug 27, 2019Credit cardsProblem when making paymentsProblem during payment processFLExplainedYes
Aug 20, 2019Payday & personal loansProblem when making paymentsGAExplainedYes
Aug 13, 2019Credit cardsProblem when making paymentsProblem during payment processCAExplainedYes
Jul 16, 2019Payday & personal loansProblem when making payments-ExplainedYes
Jul 10, 2019Payday & personal loansProblem when making paymentsFLExplainedYes
May 6, 2019Credit cardsProblem when making paymentsProblem during payment processMIExplainedYes

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