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Mortgages

Complaint 31068784 Rocket Mortgage

In progress
Product
Mortgage · Conventional home mortgage
Detail
Private mortgage insurance (PMI)
From
Utah 84119
Filed by
Web
Company's answer
In progress
On time
Yes, within 15 days
  1. Oct 26, 2026Complaint received
  2. Oct 26, 2026Sent to Rocket Mortgage
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Rocket Mortgage complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Nov 2, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceNHExplainedYes
Nov 2, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Nov 1, 2026MortgagesTrouble during payment processPaying off the loanCAExplainedYes
Nov 1, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTNIn progressYes
Oct 31, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMAExplainedYes
Oct 31, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyTXExplainedYes
Oct 31, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceSCIn progressYes
Oct 31, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Oct 31, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMSExplainedYes
Oct 31, 2026MortgagesTrouble during payment processPayment processILExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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