Case file
Credit cards
Complaint 31094444 Truist
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Credit card company isn't resolving a dispute about a purchase on your statement
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 27, 2026Complaint received
- Oct 27, 2026Sent to Truist
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Truist complaints about problem with a purchase shown on your statement
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 5, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | FL | Explained | Yes |
| Oct 22, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | FL | In progress | Yes |
| Oct 16, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | VA | In progress | Yes |
| Oct 15, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | NC | In progress | Yes |
| Oct 9, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | FL | Explained | Yes |
| Oct 6, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | PA | Explained | Yes |
| Oct 3, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | SC | In progress | Yes |
| Sep 22, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | FL | Money back | Yes |
| Sep 17, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | FL | In progress | Yes |
| Sep 16, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | FL | In progress | Yes |
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