Case file
Mortgages
Complaint 31137412 CrossCountry Mortgage
In progress- Product
- Mortgage · VA mortgage
- Detail
- Escrow, taxes, or insurance
- Filed by
- Web · Servicemember
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 27, 2026Complaint received
- Oct 27, 2026Sent to CrossCountry Mortgage
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More CrossCountry Mortgage complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 29, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | CA | In progress | Yes |
| Oct 29, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | IL | In progress | Yes |
| Oct 28, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | NY | No timely reply | No |
| Oct 28, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | VA | No timely reply | No |
| Oct 27, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | NY | In progress | Yes |
| Oct 27, 2026 | Mortgages | Trouble during payment processPayment process | SD | In progress | Yes |
| Oct 26, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | WA | In progress | Yes |
| Oct 26, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | FL | In progress | Yes |
| Oct 26, 2026 | Mortgages | Trouble during payment processFees charged | CO | In progress | Yes |
| Oct 22, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | DC | In progress | Yes |
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