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Student loans

Complaint 31203372 Nelnet

Explained
Company
Nelnet
Product
Student loan · Federal student loan servicing
Detail
Problem with forgiveness, cancellation, or discharge
From
Washington 99021
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 28, 2026Complaint received
  2. Oct 28, 2026Sent to Nelnet
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Nelnet complaints about struggling to repay your loan

ReceivedAboutIssueStateAnswerOn time
Nov 2, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsFLExplainedYes
Nov 1, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeVAExplainedYes
Oct 31, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeILExplainedYes
Oct 31, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeIAExplainedYes
Oct 30, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeOHExplainedYes
Oct 29, 2026Student loansStruggling to repay your loanProblem lowering your monthly paymentsCOExplainedYes
Oct 29, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanFLExplainedYes
Oct 29, 2026Student loansStruggling to repay your loanProblem with your payment planCAExplainedYes
Oct 29, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanCAExplainedYes
Oct 28, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsALExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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