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Complaint 31210277 Freedom Mortgage

Explained
Product
Mortgage · Conventional home mortgage
Detail
Payment process
From
California 92703
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 28, 2026Complaint received
  2. Oct 28, 2026Sent to Freedom Mortgage
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Freedom Mortgage complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Nov 2, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanVAExplainedYes
Nov 2, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceWAExplainedYes
Nov 2, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Nov 1, 2026MortgagesTrouble during payment processFees chargedFLExplainedYes
Oct 31, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceNHIn progressYes
Oct 31, 2026MortgagesTrouble during payment processPayment processFLExplainedYes
Oct 30, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Oct 30, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceILIn progressYes
Oct 30, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceNVIn progressYes
Oct 30, 2026MortgagesTrouble during payment processPayment processFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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