Case file
Mortgages
Complaint 31475459 Freedom Mortgage
Explained- Product
- Mortgage · VA mortgage
- Detail
- Trying to communicate with the company to fix an issue while managing or servicing your loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 30, 2026Complaint received
- Oct 30, 2026Sent to Freedom Mortgage
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Freedom Mortgage complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 2, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | VA | Explained | Yes |
| Nov 2, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | WA | Explained | Yes |
| Nov 2, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Explained | Yes |
| Nov 1, 2026 | Mortgages | Trouble during payment processFees charged | FL | Explained | Yes |
| Oct 31, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | NH | In progress | Yes |
| Oct 31, 2026 | Mortgages | Trouble during payment processPayment process | FL | Explained | Yes |
| Oct 30, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | IL | In progress | Yes |
| Oct 30, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | NV | In progress | Yes |
| Oct 30, 2026 | Mortgages | Trouble during payment processPayment process | FL | Explained | Yes |
| Oct 30, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | MA | In progress | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.