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Credit cards

Complaint 31240607 Capital One

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
You never received your bill or did not know a payment was due
From
Minnesota 56332
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 28, 2026Complaint received
  2. Oct 28, 2026Sent to Capital One
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Capital One complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Nov 4, 2026Credit cardsProblem when making paymentsProblem during payment processOHExplainedYes
Nov 1, 2026Credit cardsProblem when making paymentsProblem during payment processPAExplainedYes
Oct 31, 2026Credit cardsProblem when making paymentsProblem during payment processOHIn progressYes
Oct 31, 2026Credit cardsProblem when making paymentsProblem during payment processFLIn progressYes
Oct 31, 2026Credit cardsProblem when making paymentsProblem during payment processMOExplainedYes
Oct 30, 2026Credit cardsProblem when making paymentsProblem during payment processGAExplainedYes
Oct 30, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueOKIn progressYes
Oct 29, 2026Credit cardsProblem when making paymentsProblem during payment processCAExplainedYes
Oct 28, 2026Credit cardsProblem when making paymentsProblem during payment process-ExplainedYes
Oct 28, 2026Credit cardsProblem when making paymentsProblem during payment processMAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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