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Credit cards

Complaint 31264735 Citibank

In progress
Company
Citibank
Product
Credit card · General-purpose credit card or charge card
Detail
Problem during payment process
From
Texas 75407
Filed by
Web
Company's answer
In progress
On time
Yes, within 15 days
  1. Oct 28, 2026Complaint received
  2. Oct 28, 2026Sent to Citibank
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Citibank complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Nov 3, 2026Credit cardsProblem when making paymentsProblem during payment processNYMoney backYes
Nov 3, 2026Credit cardsProblem when making paymentsProblem during payment processCAExplainedYes
Nov 2, 2026Credit cardsProblem when making paymentsProblem during payment processUTMoney backYes
Oct 29, 2026Credit cardsProblem when making paymentsProblem during payment processNYExplainedYes
Oct 29, 2026Credit cardsProblem when making paymentsProblem during payment processNVMoney backYes
Oct 29, 2026Credit cardsProblem when making paymentsProblem during payment processTXExplainedYes
Oct 29, 2026Credit cardsProblem when making paymentsProblem during payment processILExplainedYes
Oct 29, 2026Credit cardsProblem when making paymentsProblem during payment processMNExplainedYes
Oct 29, 2026Credit cardsProblem when making paymentsProblem during payment processWVExplainedYes
Oct 28, 2026Credit cardsProblem when making paymentsProblem during payment processNCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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