Case file
Student loans
Complaint 3127339 Action Financial Services
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Trouble with how payments are being handled
- Filed by
- Phone · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jan 17, 2019Complaint received
- Jan 23, 2019Sent to Action Financial Services (6 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Action Financial Services complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 18, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | TX | Explained | Yes |
| Nov 28, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | CA | Explained | Yes |
| Oct 21, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | WI | Explained | Yes |
| Sep 10, 2019 | Student loans | Dealing with your lender or servicerProblem with customer service | GA | Explained | Yes |
| Sep 4, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | NY | Explained | Yes |
| Jul 3, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | PA | Explained | Yes |
| May 3, 2019 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | NE | Explained | Yes |
| May 3, 2019 | Student loans | Dealing with your lender or servicerProblem with customer service | TX | Explained | Yes |
| Dec 4, 2018 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | MA | Explained | Yes |
| Aug 8, 2018 | Student loans | Dealing with your lender or servicerProblem with customer service | PA | Explained | Yes |
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