Case file
Mortgages
Complaint 31289117 Freedom Mortgage
In progress- Product
- Mortgage · VA mortgage
- Detail
- Escrow, taxes, or insurance
- Filed by
- Web · Servicemember
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 29, 2026Complaint received
- Oct 29, 2026Sent to Freedom Mortgage
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Freedom Mortgage complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 2, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | VA | Explained | Yes |
| Nov 2, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | WA | Explained | Yes |
| Nov 2, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Explained | Yes |
| Nov 1, 2026 | Mortgages | Trouble during payment processFees charged | FL | Explained | Yes |
| Oct 31, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | NH | In progress | Yes |
| Oct 31, 2026 | Mortgages | Trouble during payment processPayment process | FL | Explained | Yes |
| Oct 30, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | FL | Explained | Yes |
| Oct 30, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | IL | In progress | Yes |
| Oct 30, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | NV | In progress | Yes |
| Oct 30, 2026 | Mortgages | Trouble during payment processPayment process | FL | Explained | Yes |
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