Case file
Credit cards
Complaint 31300986 American Express
Fixed- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Problem with customer service
- Filed by
- Web · Servicemember
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Oct 29, 2026Complaint received
- Oct 29, 2026Sent to American Express
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More American Express complaints about other features, terms, or problems
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 6, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | UT | Explained | Yes |
| Nov 5, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | CA | Explained | Yes |
| Nov 4, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | CA | Explained | Yes |
| Nov 4, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | NY | Explained | Yes |
| Nov 3, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | - | Explained | Yes |
| Oct 31, 2026 | Credit cards | Other features, terms, or problemsProblem with customer service | IL | Explained | Yes |
| Oct 31, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | NJ | Explained | Yes |
| Oct 30, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | CA | Explained | Yes |
| Oct 30, 2026 | Credit cards | Other features, terms, or problemsOther problem | NY | Explained | Yes |
| Oct 30, 2026 | Credit cards | Other features, terms, or problemsOther problem | UT | Explained | Yes |
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