Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Credit cards

Complaint 31300986 American Express

Fixed
Product
Credit card · General-purpose credit card or charge card
Detail
Problem with customer service
From
Washington 98312
Filed by
Web · Servicemember
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. Oct 29, 2026Complaint received
  2. Oct 29, 2026Sent to American Express
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

Same problem with American Express?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See American Express's record

More American Express complaints about other features, terms, or problems

ReceivedAboutIssueStateAnswerOn time
Nov 6, 2026Credit cardsOther features, terms, or problemsProblem with rewards from credit cardUTExplainedYes
Nov 5, 2026Credit cardsOther features, terms, or problemsProblem with rewards from credit cardCAExplainedYes
Nov 4, 2026Credit cardsOther features, terms, or problemsProblem with rewards from credit cardCAExplainedYes
Nov 4, 2026Credit cardsOther features, terms, or problemsProblem with rewards from credit cardNYExplainedYes
Nov 3, 2026Credit cardsOther features, terms, or problemsProblem with rewards from credit card-ExplainedYes
Oct 31, 2026Credit cardsOther features, terms, or problemsProblem with customer serviceILExplainedYes
Oct 31, 2026Credit cardsOther features, terms, or problemsProblem with rewards from credit cardNJExplainedYes
Oct 30, 2026Credit cardsOther features, terms, or problemsProblem with rewards from credit cardCAExplainedYes
Oct 30, 2026Credit cardsOther features, terms, or problemsOther problemNYExplainedYes
Oct 30, 2026Credit cardsOther features, terms, or problemsOther problemUTExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience