Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Debt collection

Complaint 3133469 SunTrust

Explained
Company
SunTrust
Product
Debt collection · Auto debt
Detail
Attempted to collect wrong amount
From
Tennessee 38018
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 25, 2019Complaint received
  2. Jan 25, 2019Sent to SunTrust
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with SunTrust?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See SunTrust's record

More SunTrust complaints about false statements or representation

ReceivedAboutIssueStateAnswerOn time
Dec 19, 2019Debt collectionFalse statements or representationAttempted to collect wrong amountMOExplainedYes
May 8, 2019Debt collectionFalse statements or representationAttempted to collect wrong amountTNFixedYes
Mar 9, 2019Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Feb 26, 2019Debt collectionFalse statements or representationAttempted to collect wrong amountNCExplainedYes
Oct 25, 2018Debt collectionFalse statements or representationIndicated you were committing crime by not paying debt-ExplainedYes
May 27, 2017Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialGAExplainedYes
Dec 16, 2015Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Jul 17, 2015Debt collectionFalse statements or representationAttempted to collect wrong amountTNExplainedYes
Nov 13, 2014Debt collectionFalse statements or representationIndicated committed crime not payingGAClosedYes
Oct 24, 2014Debt collectionFalse statements or representationAttempted to collect wrong amountNMClosedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience