Case file
Debt collection
Complaint 3236274 SunTrust
Fixed- Product
- Debt collection · Credit card debt
- Detail
- Attempted to collect wrong amount
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- May 8, 2019Complaint received
- May 8, 2019Sent to SunTrust
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More SunTrust complaints about false statements or representation
| Received | About | Issue | State | Answer | On time |
|---|
| Dec 19, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | MO | Explained | Yes |
| Mar 9, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | CA | Explained | Yes |
| Feb 26, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | NC | Explained | Yes |
| Jan 25, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | TN | Explained | Yes |
| Oct 25, 2018 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | - | Explained | Yes |
| May 27, 2017 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | GA | Explained | Yes |
| Dec 16, 2015 | Debt collection | False statements or representationAttempted to collect wrong amount | TX | Explained | Yes |
| Jul 17, 2015 | Debt collection | False statements or representationAttempted to collect wrong amount | TN | Explained | Yes |
| Nov 13, 2014 | Debt collection | False statements or representationIndicated committed crime not paying | GA | Closed | Yes |
| Oct 24, 2014 | Debt collection | False statements or representationAttempted to collect wrong amount | NM | Closed | Yes |
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