Case file
Auto loans & leases
Complaint 3136515 SunTrust
Explained- Product
- Vehicle loan or lease · Loan
- Detail
- Problem while selling or giving up the vehicle
- Filed by
- Phone · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jan 29, 2019Complaint received
- Jan 30, 2019Sent to SunTrust (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More SunTrust complaints about problems at the end of the loan or lease
| Received | About | Issue | State | Answer | On time |
|---|
| Jan 14, 2020 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | MD | Explained | Yes |
| Dec 3, 2019 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | SC | Explained | Yes |
| Sep 23, 2019 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | TX | Explained | Yes |
| Jul 8, 2019 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | VA | Explained | Yes |
| Mar 4, 2019 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | GA | Explained | Yes |
| Feb 22, 2019 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | MD | Explained | Yes |
| Nov 15, 2018 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | TN | Explained | Yes |
| Nov 7, 2018 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | TX | Explained | Yes |
| Oct 11, 2018 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | CO | Explained | Yes |
| Aug 21, 2018 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | WI | Explained | Yes |
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