Case file
Credit cards
Complaint 31400560 American Express
In progress- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Problem with customer service
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 30, 2026Complaint received
- Oct 30, 2026Sent to American Express
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More American Express complaints about other features, terms, or problems
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 6, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | UT | Explained | Yes |
| Nov 5, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | CA | Explained | Yes |
| Nov 4, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | CA | Explained | Yes |
| Nov 4, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | NY | Explained | Yes |
| Nov 3, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | - | Explained | Yes |
| Oct 31, 2026 | Credit cards | Other features, terms, or problemsProblem with customer service | IL | Explained | Yes |
| Oct 31, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | NJ | Explained | Yes |
| Oct 30, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | CA | Explained | Yes |
| Oct 30, 2026 | Credit cards | Other features, terms, or problemsOther problem | NY | Explained | Yes |
| Oct 30, 2026 | Credit cards | Other features, terms, or problemsOther problem | UT | Explained | Yes |
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