Case file
Money transfers & apps
Complaint 3142350 Xoom
Explained- Product
- Money transfer, virtual currency, or money service · International money transfer
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Feb 4, 2019Complaint received
- Feb 6, 2019Sent to Xoom (2 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Xoom complaints about other service problem
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 24, 2022 | Money transfers & apps | Other service problem | KS | Explained | Yes |
| Nov 9, 2022 | Money transfers & apps | Other service problem | PA | Explained | Yes |
| Dec 1, 2021 | Money transfers & apps | Other service problem | TX | Explained | Yes |
| May 17, 2021 | Money transfers & apps | Other service problem | NJ | Fixed | Yes |
| Mar 22, 2021 | Money transfers & apps | Other service problem | NJ | Explained | Yes |
| Feb 19, 2021 | Money transfers & apps | Other service problem | CA | Money back | Yes |
| Feb 5, 2021 | Money transfers & apps | Other service problem | NY | Explained | Yes |
| Feb 2, 2021 | Money transfers & apps | Other service problem | MA | Fixed | Yes |
| Dec 10, 2020 | Money transfers & apps | Other service problem | NY | Explained | No |
| Aug 18, 2020 | Money transfers & apps | Other service problem | IL | Explained | Yes |
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