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Mortgages

Complaint 31451268 Rocket Mortgage

Explained
Product
Mortgage · USDA mortgage
Detail
Payment process
From
Kansas 67460
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 30, 2026Complaint received
  2. Oct 30, 2026Sent to Rocket Mortgage
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Rocket Mortgage complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Nov 2, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceNHExplainedYes
Nov 2, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Nov 1, 2026MortgagesTrouble during payment processPaying off the loanCAExplainedYes
Nov 1, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTNIn progressYes
Oct 31, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMAExplainedYes
Oct 31, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyTXExplainedYes
Oct 31, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceSCIn progressYes
Oct 31, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Oct 31, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMSExplainedYes
Oct 31, 2026MortgagesTrouble during payment processPayment processILExplainedYes

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