Case file
Credit cards
Complaint 31480950 Citibank
In progress- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Card was charged for something you did not purchase with the card
- Filed by
- Web · Servicemember
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 31, 2026Complaint received
- Oct 31, 2026Sent to Citibank
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Citibank complaints about problem with a purchase shown on your statement
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 6, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | VA | Money back | Yes |
| Nov 5, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | MI | Explained | Yes |
| Nov 5, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | TX | Explained | Yes |
| Nov 5, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | IN | Explained | Yes |
| Nov 5, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | CA | Explained | Yes |
| Nov 4, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | NJ | Explained | Yes |
| Nov 4, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | CA | Money back | Yes |
| Nov 3, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | IL | Explained | Yes |
| Nov 3, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | MN | Money back | Yes |
| Nov 2, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | CA | Explained | Yes |
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