Case file
Bank accounts
Complaint 31503187 Capital One
Explained- Product
- Checking or savings account · Checking account
- Detail
- Didn't receive terms that were advertised
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 31, 2026Complaint received
- Oct 31, 2026Sent to Capital One
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Capital One complaints about opening an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 4, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | GA | Explained | Yes |
| Nov 2, 2026 | Bank accounts | Opening an accountUnable to open an account | DC | Explained | Yes |
| Oct 30, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | MA | In progress | Yes |
| Oct 30, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | CA | In progress | Yes |
| Oct 29, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | WA | Explained | Yes |
| Oct 29, 2026 | Bank accounts | Opening an accountUnable to open an account | FL | Explained | Yes |
| Oct 28, 2026 | Bank accounts | Opening an accountUnable to open an account | NY | Explained | Yes |
| Oct 27, 2026 | Bank accounts | Opening an accountUnable to open an account | NJ | In progress | Yes |
| Oct 26, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | NY | In progress | Yes |
| Oct 22, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | NJ | Fixed | Yes |
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