Case file
Credit cards
Complaint 31573668 Capital One
In progress- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Can't use card to make purchases
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Nov 1, 2026Complaint received
- Nov 1, 2026Sent to Capital One
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Capital One complaints about trouble using your card
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 4, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | IA | Explained | Yes |
| Nov 2, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | IL | Explained | Yes |
| Oct 31, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | IL | Fixed | Yes |
| Oct 31, 2026 | Credit cards | Trouble using your cardAccount sold or transferred to another company | NE | In progress | Yes |
| Oct 31, 2026 | Credit cards | Trouble using your cardCredit card company won't increase or decrease your credit limit | MI | In progress | Yes |
| Oct 30, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | CA | Explained | Yes |
| Oct 30, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | MA | In progress | Yes |
| Oct 30, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | PA | In progress | Yes |
| Oct 30, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | MN | Fixed | Yes |
| Oct 29, 2026 | Credit cards | Trouble using your cardAccount sold or transferred to another company | NJ | Explained | Yes |
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